For credit card or other instant payment methods, a registration key will be emailed immediately following the close of the instant payment transaction to the contact specified in the purchase request unless otherwise specified in a written (via email, fax or mail) notice by the purchase request contact.

For purchase order payment methods, a registration key will be emailed after a verbal confirmation from the companies accounting department has been acquired by a Fluentware Representative. The email will be sent to the contact specified in the purchase request unless otherwise specified in a written (via email, fax or mail) notice by the purchase request contact.

For any other forms of payment, a registration key will be emailed after the purchase funds have been secured by Fluentware or sufficient proof has been acquired to ensure proper payment unless otherwise specified in a written (via email, fax or mail) notice by the purchase request contact.

Any orders paying for the one year subscription option will receive an additional subscription key via the same method of payment as the Product.

Any orders paying for the CD media delivery option will have their CDs mailed within 10 business days of the emailed registration key. All media will be shipped to the contact specified in the purchase request unless otherwise specified in a written (via email, fax or mail) notice by the purchase request contact.

Given that the full version of all software products are available for download from the Fluentware website (www.fluentware.com) at all times, no shipping costs or options other than the CD media are required.

In the event that you need more time to evaluate a software product please send an email to support@fluentware.com with "Evaluation Extension Request" in the subject line. We will make every effort to accommodate your needs.