|
|
 What information we gather and track |
|
|
We request personal information when you
place an order, register a product, request a service, answer a
survey, enter a contest, correspond with us or engage in certain
other activities on our website. For example:
- If you submit an order on-line with us, we will
ask you for information necessary to complete the transaction -
such as your name, address, and credit card number.
- If you request technical support online, we
will ask you for information necessary to complete the
transaction — such as your name address and information about
your computer hardware, software and the nature of the problem
you are experiencing.
You make the decision whether to proceed
with any activity that requests personal information. If you do
not wish to provide the requested information, however, you may
not be able to complete the transaction. |
|
|
|
How we use the information we gather
and track |
|
|
We use personally identifiable information in
the following ways:
- To provide you with information about product
upgrades, new products, services, newsletters, informative
emails, and research on future product ideas or improvements;
- To assist us in creating content that is
relevant to you;
- To provide you with special offers that may be
of interest to you;
- To assist us in creating better products and
services to meet your needs;
- To allow you to purchase and download products,
obtain access to services or otherwise engage in activities you
select;
- To help you quickly find software, services or
product information important to you.
|
|
|
|
With whom we may share your
information |
|
|
From time to time, we may provide your
information to selected business partners to communicate to you
information about products or services that they believe are
important to you or your business. If you prefer that we not
provide your information to our business partners, you may let us
know using one of the methods described in this policy.
In addition, Fluentware retains the services of outside
contractors to provide services for us. They may be used to ship
products, provide technical support, or handle order processing.
We require that these contractors keep the personal information of
customers secure and confidential. We also require that these
contractors use personal information only on behalf of Fluentware.
Please be advised that in certain instances, it may be necessary
for Fluentware to disclose your personal information to government
officials or otherwise as required by our legal obligations. |
|
|
|
How to select your communication
choice/opt-out |
|
|
Fluentware provides a number of ways for you
to ‘opt-out’ of receiving additional information from us or having
us provide your personal information to our partners. We may offer
you these choices at the time you give us your information.
If you are on a Symantec web page that requires personal
information but does not offer communication choices, or would
like to change your preferences for information that you have
previously provided, please send an email to
info@fluentware.com with "personal information change" in the
subject line.
If you are registering a version of a product that does not
provide you the capability to indicate your communication
preferences, please send an email to
info@fluentware.com with "registration information change" in
the subject line.
If you do not wish to continue receiving our e-mail newsletters or
bulletins you can opt-out of receiving these communications by
replying to the unsubscribe in the subject line in the email. |
|
|
|
Web site traffic |
|
|
|
We may track domain names, IP addresses, and
browser types from people who visit our site. We use this
information to track aggregate traffic patterns throughout
Fluentware’s Web site. Such information is not correlated with any
personal information.
|
|
|
|
